Look after your customers!

2
May 24th, 2008

The last post I wrote was about starting a business and then building it in such a way that you are geniunely interested in creating value for your customers. As I mentioned… your customers are not stupid, they know when you are geniune about wanting what’s best for them. Now, I have been a big fan of Adii for a couple months and I just read a post where he described this very situation.

With his business dealings, he receives a lot of emails with varying degrees or importance and relevence, however, he makes sure that he replies to each and everyone in a professional manner and places his customers first! What a great way to do business! Is it any wonder that he has such loyal customers and readers? Ofcourse not.

I can recommend to anyone who wants to start an online business to go check out Adii.co.za and read what he has to say, you might learn a thing or two!

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2 Responses so far...

  1. Nice post John and thanks for the kind words! :) Customers are definitely the most important thing online and there’s no possible way anyone will be able to run a successful online business without passionate customers.

  2. Thanks Adii, you’re most welcome.

    I totally agree, I certainly hope to engender that passion and collaborative spirit in my readers too!

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